Clients
HORA’s Customer Satisfaction is an innovative approach that, through the use of a variety of techniques (surveys, questionnaires, focus-group, etc.), has as its goal to elicit quantitatively perceptions and expectations of our customers to identify priorities interventions enabling us to improve service delivery.
In the logic of customer satisfaction, we have identified five parameters whose perception is able to highlight the strengths and weaknesses of offered services:
- Reliability
- Responsiveness
- Ability to take action promptly
- Empathy
- Tangible aspects – cost, time, expertise, …
Some of Our Customers
Manpower Inc
Aura Advanced Technologies Inc
Buygpi Motors Inc
Fresh For Life Inc
Blue Mountain Hotels Group - Hong Kong
Vgs Prime Builders Pvt.Ltd
Smdid Interiors Design - UAE
